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CRM customer experience

In order to meet a wider range of business needs, we are committed to providing you with a closer experience to customers and internal users, creating a sales to service environment in only one package, to achieve customer success with higher compatibility.

Digital transformation demands

Our industry knowledge and experience will equip the right solutions in your busisness. To realize digital transformation, it is crucial that the solution can meet the following three benefits:

Extensibility

Multi-angled and extensive service connection

Effective

Combined with the actual business situation and habits

Agile

Coordinated rollout schedule and priority

Sales relationship and opportunity management

Customer master data at a glance
Keep sales relationships tracked and linked at all times
Predict business opportunities and take early action

Marketing through the customer journey

Instant push notification documents and templates
Create flexible and efficient schedules during your trip
Segment marketing based on customer attributes

Customer Service Support Assignment

Assign different conversations based on customer attributes
Omni-channel integration to optimize customer service lines
Pre-sales and after-sales online services reduce customer complaints

360-degree insights into customer relationships

Gain complete insights through data integration
Reports that are closer to customer experience
Interactive computing and customer orientation analysis

Stable and continuous accumulation of customer loyalty

The most modern CRM management tools and experience

Dynamics 365
Sales

Potential client list and business relationship management

Improve your business productivity and communication efficiency, initiate first-hand information and business opportunity.

Enhancing customer experience more comprehensively

Data and channel integration

Case sources, incoming channels, business opportunity generation or marketing promotion, payment tool connection and external services, all of which can be integrated into the same database to make your business process more responsive.

Modernized development for anyone

Through our developer and consultant experience, we have the most intuitive and complete solution options, and through successful feedback from different customers, we guarantee to deliver the most modern operating system.

Customizable to fit different use cases

No matter how complex or special are your business situations, organizational structures or service strategies are, we can tailor the solution options that suit your operational needs, maximizing the value of customizable data fields with easy to change templates.

Handling urgent and high priority tasks

Prioritize and optimize your workflows to elevate performance. Provide you with more intuitive interface to reduce business errors and waits for a better delivery outcome.

Tailor-made turnkey solutions

Combining our rich experience in technology application, automation, and Microsoft system, we have modularized solutions, such as: membership loyalty management (CustomerUp), real estate and property asset management (RealEstateUp), resource tracking and login system management (TimeTrackingUp), call center integration (ServiceUp), commodity inventory management (ShopfloorUp), quality control management (QualityUp), digital tax management (eTaxUp) and other value-added services are all within the scope of our solutions lists.

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We will usually assign a specialist for a telephone or Eｍail reply within a week of receiving your submission.