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All-in-one customer experience

In order to meet a wider range of business needs, we are committed to providing you with a closer experience to customers and internal users, creating a sales to service environment in only one package, to achieve customer success with higher compatibility.

Digital transformation demands

Our industry knowledge and experience will equip the right solutions in your busisness. To realize digital transformation, it is crucial that the solution can meet the following three benefits:

Extensibility

Multi-angled and extensive service connection

Effective

Combined with the actual business situation and habits

Agile

Coordinated rollout schedule and priority

銷售關係及商機管理

客戶主檔資料一覽無遺
隨時為銷售關係進行註記及關連
預測商機表現提早出擊

透過客戶旅程出擊行銷

即時推播訊息文件及範本
在旅程中建立彈性有效的排程
透過客戶屬性進行分群行銷

客戶服務支援指派

依照客戶屬性指派不同對話
全渠道整合優化客服進線
售前售後在線降低客戶投訴

客戶關係360度洞察

透過數據整合完整洞察
更貼近客戶體驗的報告
互動計算及客戶取向分析

穩定持續地

累積客戶忠誠

最現代的CRM管理工具及體驗

Dynamics 365
Sales

Potential client list and business relationship management

Improve your business productivity and communication efficiency, initiate first-hand information and business opportunity.

Enhancing customer experience more comprehensively

Data and channel integration

Case sources, incoming channels, business opportunity generation or marketing promotion, payment tool connection and external services, all of which can be integrated into the same database to make your business process more responsive.

Modernized development for anyone

Through our developer and consultant experience, we have the most intuitive and complete solution options, and through successful feedback from different customers, we guarantee to deliver the most modern operating system.

Customizable to fit different use cases

No matter how complex or special are your business situations, organizational structures or service strategies are, we can tailor the solution options that suit your operational needs, maximizing the value of customizable data fields with easy to change templates.

Handling urgent and high priority tasks

Prioritize and optimize your workflows to elevate performance. Provide you with more intuitive interface to reduce business errors and waits for a better delivery outcome.

Tailor-made turnkey solutions

Combining our rich experience in technology application, automation, and Microsoft system, we have modularized solutions, such as: membership loyalty management (CustomerUp), real estate and property asset management (RealEstateUp), resource tracking and login system management (TimeTrackingUp), call center integration (ServiceUp), commodity inventory management (ShopfloorUp), quality control management (QualityUp), digital tax management (eTaxUp) and other value-added services are all within the scope of our solutions lists.

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Want to learn more?

We will usually assign a specialist for a telephone or Eｍail reply within a week of receiving your submission.

​All-in-one customer experience